On behalf of our client, we are representing a 12+ year Amazon seller, generating over 30MM + YoY, who has become the repeated target of a malicious competitor exploiting Amazon’s enforcement tools — specifically false IP and condition complaints — to suppress our listings and disrupt our business.

We adapt lawfully sourced paperbacks into spiral-bound editions, always disclosing format differences. We do not claim authorship or IP ownership. Our products are compliant, clearly described, and backed by verified supply chains.

A Pattern of Abuse with Real Consequences:

This is not a one-off. It’s an ongoing campaign of false reporting, and it’s already caused us irreparable damage:

• In Q4 of last year, our account was shut down due to these same false IP complaints.

• That closure led to 6MM in lost revenue during peak season and forced us to furlough [X] employees.

• After weeks of fighting, Amazon ultimately reviewed and overturned those violations — confirming they were baseless.

• Now, we are again being targeted. A counterfeit complaint (ID: 17850069691) was filed and later overturned, and most recently, we received a sweeping Unsuitable Inventory Investigations violation on June 16, 2025, freezing dozens of ASINs and blocking FBA removals.

This is a clear, repeated abuse of Amazon’s reporting systems — and each time, we’re the ones paying the price, while the bad actor continues unchecked.

Why This Matters for Amazon, Too:

• Platform integrity is at risk: Enforcement tools are being weaponized.

• Seller trust is eroding: Honest businesses are punished before facts are verified.

• Customer experience suffers: Listings are artificially removed or suppressed, reducing selection and inflating prices.

We’ve even filed a federal lawsuit (Case No. 4:25-cv-00092, U.S. District Court – EDNC) to formally address this abusive behavior — the very same conduct now triggering Amazon enforcement cycles again.

Our Request:

We respectfully urge Amazon leadership to escalate this issue for internal legal and enforcement review. This is no longer just about our account — it's part of a broader platform integrity crisis.

Bad actors are repeatedly abusing IP enforcement tools to take down competitor listings, freeze FBA inventory, and disrupt livelihoods — all through knowingly false claims that are later overturned. But by the time Amazon resolves these issues, the damage is already done.

3rd-party sellers cannot continue to operate under a system where accusations are actioned before facts are verified. Honest businesses are being penalized while manipulators exploit the very tools meant to protect brands and customers.

This isn’t an isolated case. It’s a warning sign — and if left unchecked, it threatens trust in Amazon’s entire 3P marketplace model.

• Current Violation: Unsuitable Inventory – Issued June 16, 2025

• Previous Complaint (Overturned): Complaint ID 17850069691

• Ongoing Legal Action: Case No. 4:25-cv-00092 (U.S. District Court – Eastern District of North Carolina)

We are standing by to cooperate and provide further documentation. We ask for guidance from Amazon’s legal and enforcement teams to help stop this escalating abuse — not just for us, but for the health of the seller community and the trust of Amazon customers.

Thank you.