HI, I had an A-to-z Guarantee claim this morning. For no reason. Buyer never contacted me asking for a refund or a replacement. So it Just happened out of the Blue for some reason.

It said on my account health page because of the A-to-z Guarantee Claim "Your seller-fulfilled offers are at risk of deactivation"

Although Luckily there was "No Negative Feedback on my profile store front"

This "A-to-Z Guarantee Claim" Has had a massive effect my Amazon Seller Account Health. I have been doing ever so well in the last past couple of weeks until this one has happened. Now Amazon Refunded The Buyer without proper investigating it before hand' and Now I lost out. I am not happy at all. Can anyone help me to resolve the issue in this matter.

Hi,

I'm hoping someone can help. A customer requested to return an item on 2nd May saying it was damaged. The return was automatically accepted. It has been 30 days and still not received the item back and there is no tracking for me to track where it is.

I contacted customer support and all they said was track the item, if is has been lost then refund the customer and make a claim. I told them there is no tracking for me to track the return and the customer is not responding to my messages.

What should i do? Should i just cancel the return as it's been over 30 days and i can't keep waiting.

Hello

I was trying to list my first product on Amazon, but always got this Error message after the first page (Blank form type new Listing). Can anyone help?

Hi,

I spent all of yesterday adding A+ content to my listings, I originally just had 1 module for most listings but decided to bulk my listings out with some extra modules (4/5 per listing) with helpful info and images.

I submitted my new modules for approval last night and today they all seem to have gone missing not only from the listings but also the editor, It's like I never made anything.

I understand it can take a while for things to be approved and then a bit extra for them to be published to the applied ASIN's, but in this case some of them are already classed as 'approved' and even 'published' but missing all the work I did last yesterday.

Does anyone have any idea what may have happened or if this is normal? I'm willing to give it another try but since I have no idea what went wrong, nor have i received any emails to say anything was unapproved or incorrect, I am not sure how I avoid this same thing happening again.. It was across 5 or 6 listings all submitted across a whole day, so not a case of a simple mis-click or loss of conection etc..

Thanks

I'm just wondering if anyone else has expanded to the Ireland store as FBM?

I sell cheap items and ship most items 2nd Class Large.

Pros? Cons? Curious to hear other people's experiences?

Thanks.