In reply to: Seller_vtSzvxtW9StxE’s postby Seller_d8YGbIjNqwFxn
Okay yours is different to mine. I get 8040 error and I delete all the Parent and Children then I can relist about 15 minutes later and it all works okay.
Mine are all FBM. I have largely quit FBA except for a small amount of fast selling cards. All the clothing which are the variation listings are no longer in FBA.
There were many reasons why I quit FBA but one of those was that listings just went suppressed and there are times I can't fix them and they then just cost me money to get the stock back.
I am fed up with Amazon messing around with listings it just takes up so much of my time to fix them.
Has anyone noticed a significantly higher ACOS today compared to yesterday? Perhaps Amazon is late in updating the data, but this isn't very common. Yesterday, my ACOS was 20%, but today it's 115%, which is abnormal. I haven't made any drastic changes to my campaigns. Any insights would be appreciated! thank you
Beginning 24 July 2024, these products must have a Transparency 2D barcode or serial number barcode in order to be listed on Amazon.com and dispatched to Amazon customers. You are responsible for ensuring that a Transparency 2D barcode or serial number barcode is on each of these products before dispatching them directly to customers.
I sell products and ship by myself as I am not registered as FBA.
In reply to: Seller_FQHkqHJI5SqTh’s postby Seller_iZL0ysZFrLJmN
Although you can earn up to £1000 in any tax year before you have to register with HMRC as a sole trader and by the sounds of it, the OP doesn't expect to make that much in a year if they only expect to sell 10-20 copies of their book.
From Gov.uk "Who must send a tax return ; you were self-employed as a 'sole trader' and earned more than £1,000" 6/4/24
I am new to Seller and opened an Individual account. I want to sell one single item, my self-published book. I Add Product, put the book’s ISBN in the Category and fill in everything else required. It appears in My Inventory and I get an email saying it will be available for purchase in 15 minutes. But it never does. Seller helpdesk tells me my listing ’is not currently assigned to a product category, therefore is not searchable’. It tells me to complete the following steps. First go to Edit and select Product Identity and then fill in ‘Recommended Browse Nodes/Item Type Keyword’ BUT THERE IS NO PRODUCT ID to be found. Heldesk told me it is under Product Description… but when I click on that I get a message saying ‘Restricted Edit Permissions. As you are not the brand owner for this product…’ etc. It stops me filling out anything under Brand Description’, (It is my own self-published book but, when registered, Nielsen book registry automatically lists all books on Amazon.) Helpdesk then tell me, as an alternative, to ‘Toggle Advanced View’ BUT THERE IS NO ‘ADVANCED VIEW option to toggle. I am now on my 10th case with Help about this over two weeks and can’t get them to understand that it is not possible to carry out their instructions, despite sending screenshots to show I can’t fill out Product Details and there is no ‘Advanced View option. Please, please… can anyone else suggest anything and put me out of my misery?
In reply to: Seller_Huz6FT08OxHAR’s postby Seller_PLXfdrvOGjHe9
Hello Sarah, I have the same issue with Spain. for more than 15 month. from about Feb last year. I have tried everything. Naturally I have put my account there on holiday mode can you please help? They keep telling me the relevant department will get back in touch with e because they don't see any problems with me account. Can you also help me?
We haven't received any payments from our Amazon UK Seller Account since 14/05/2023, and now we've got over 10K GBP just sitting there. This money is really important for us to keep things running smoothly.
Our account is in good standing—no flags, no violations, no outstanding claims or chargebacks. Our account health is great, and we've never had any A-Z claims opened against us.
Has anyone else experienced something like this? Any tips on how to get this sorted quickly? We're desperate to get this resolved and would really appreciate any advice or guidance.
Is anyone facing any ad results in data update delayed or does the data updated look abnormal if compared with the previous day? especially order conversion on 18th June 2024 ads performance results.
because normally our UK Amazon STORE PPC ads campaign will generated at least 25 order conversion and above daily but suddenly dropped to 2 order converted only on 18th June 2024 and its never happened before even i checked 1 day earlier which is 17th June ads result also had converted 35 orders .
I have check for all the campaign budget utilization , BuyBox Availability and son on but all seems normal .
I didn't realise Amazon was going to calculate EPR in France until I received an invoice for over 600 Euros for packaging that should not be charged at any more than 20 Euros. This is because Amazon have taken it upon themselves to base my packaging on other 'similar' products, and incorrectly included a lot of plastic packaging, which I do not use.
I have been trying for over 4 months now to resolve this but get nothing but the same automated email replies from Seller 'Support'.
Does anyone know a way to resolve this? The funds were taken from my seller account and I want them refunded!
In reply to: Seller_Hlb0vD6yOvI0U’s postby Seller_3Nr4m7GJm5Vzq
Exactly the same has happened with me
This time i tried adding a different card, im now unable to add a card for 24 hours.
I have prime orders than need dispatching today and am unable to do so due to being locked out of amazon. I have opened a support case and they have been no help at all
Now my prime orders will not go in time and we will end up losing our amazon prime badge due to no fault of our own. Not really sure where to go from here?