Hi All

I currently sell a brand on Amazon owned by my Uncle. He has separate amazon account where the original listings were created but hasn't sold for last few years. He keeps the account open because we were worried the listings might disappear and wanted to have option to sell again. The brand is registered and my account is admin on the brand so I have access to a+ etc. He now wants to fully retire and sell me the brand/trademark. As he still pays £30 a month account fees.

1. I am worried if deletes his account the listings might disappear also. I assume they are stored in the brand registry so can someone assure me the listings will still be available and active on my account?

2. If I do buy the trademark do I tell brand registry about the change and move from admin to owner or is that not possible is admin the most I can be? If he deletes his account will the brand pass onto me in brand registry automatically or is there going to be some unforeseen issues?

Can ANYONE make any sense of Amazons pricing policy ? I have had books deactivated for overpricing when it was rare, mine was the only one on Amazon and those few on ABE were £10 more. I was asked to provide a 'reference price' which was presumably the new price in about 1980 !

Now I have had another removed so I looked up the others for sale. Mine was £38. Ther are two at £30, which was not the case when I first listed as I am always the cheapest like for like. But there are three at £80, and the one new copy ( surely their 'reference price' ) is over £200 !

I cant make any sense of it at all. Book prices on Amazon are totally random. I have seen prices ranging from 10 to 200 for the same book and Amazon is mostly happy with it. But when one of the bucket shops puts up a valuable book for a ridiculous price i am suddenly expected to match it. I would rather take it down the charity shop. ( mind you, thats where the bucket shops get some of their books )

Is it just me or does this happen to others ?

Hi

Can anybody recommend a software that can help me calculate my level of profit from my FBA sales?

I sell in multiple market places and need a snapshot of my sales and profit over the last 24-36 months

I am struggling to make sense of the Amazon reports

Thanks

Seller Account has been suspended due to account verification, was asked to provide proof of id did that same day but still nothing happened and there is no update from amazon.

Please help me out here thanks.

@Seller_Huz6FT08OxHAR@Seller_XUNeUuvrQDpgP

I am not established in the UK for VAT purposes and need to pay unpaid VAT owed to amazon.

0n 4/23/2024 amazon have block our account,and tell us our business address which does not match with your country of operations. This may have resulted in inaccuracies in tax calculation on your supplies，we need paid EU VAT and paid UK VAT.

On 05/10/2024 we have receive amazon message [Action required] Final tax liability assessment for unpaid UK VAT AND on 05/15/2024 [Action required] Final tax liability assessment for unpaid EU VAT,We tell amazon we want paypal our unpaid vat ,used our account ,there are any positive funds in your account, at this times we also contact Seller Support Team，and Seller Support Team also tell mdri-exec-escalations@amazon.co.uk on 05/13/2024.

we have waiting 11days, [mdri-exec-escalations@amazon.co.uk ] Still no deduction for the VAT we owe. on 05/23/2024 we have paypal our unpaid UK VAT unpaid EU VAT to amazon account,we have send the Proof Of Payment to amazon[mdri-exec-escalations@amazon.co.uk ] , [mdri-exec-escalations@amazon.co.uk ] do not responding to our messages now.our account still block!

This situation is greatly impacting my ability to conduct business effectively on the Amazon platform. As a seller, timely access to disbursements is crucial for maintaining inventory, fulfilling orders, and meeting customer expectations.

Amazon will Disposal our products on 24/06/2024,we We're in a big hurry.

I kindly request urgent intervention to resolve this issue and would appreciate any guidance or assistance from fellow sellers who may have encountered similar challenges in the past.

Thank you in advance for your attention to this matter.

Best regards,.

Please advise us and guide u

Can anyone advise?

I kid you not, item delivered at 11:32 this morning, buyer filed an AtoZ claim at 12:01, I refunded seconds later, AtoZ granted against me?!

Amazon = incompetence personified.

I think you have to get used to it, it's a dysfunctional system that makes no sense. And the very infuriating thing is that they apply different rules for FBA or us sellers.

When it snowed last year, one evening a customer opened an A-Z saying that her order had not arrived. It was meant to be there that day but you know with snow and everything, it would have been sensible to wait a day or two. She was immediately granted the A-Z. The following morning at 11 am the order arrived.

One of the last times I used Amazon Prime I got the notification that my order had been delivered, no one rang the bell and it was nowhere to be seen. Amazon CS told me I had to wait 72 hours before reporting it missing (it might have gone to the pub or something), Amazon Prime is terrible around here, they just drop things in random places.

All my Payment is in reserved more than 3 months without any reason , with no notification received about it , I opened 3 case but all my case got transferred and receiving no reply from amazon Case Id 15444012231

Hello Sellers,

In reference to the Reduced referral fee for low-price Clothing and Accessories announcement, we want to share with you a series of posts about the Referral Fees.

Let´s start with the question: What are Referral Fees?

• For all products, Amazon deducts the applicable referral fee percentage. The Referral Fee is calculated based on either the Sales Proceeds or the Fee Base Amount, which will be determined as explained in the Amazon Services Europe Business Solutions Agreement

• Sellers pay a referral fee on each item sold.

Please leave a comment if you have any questions or if there's additional information about the Referral Fees that you'd like us to cover in our next posts!

Best,

Julia.

I contacted the managing director email, stating illegal delaying tactics as email title. got e reply within 30 minutes, almost 15k refunded within 2 weeks