Dear sellers,

Our freight company has told me that my order is supposed to be delivered to Amazon UK LBA4.

Due to LBA4 is busy, Amazon informed our freight partner to redirect the cargo to LTN7, does it affect the inventory update time? Does Amazon will finally internally move my cargoes to LBA4 from LTN7?

Thanks,

Hi @Seller_XUNeUuvrQDpgP

Again the same issue with ASINs. Lost all BuyBox to all the ASINs.

After the BuyBox was lost, I spent so much to get the products ranked through PPC. Now, all that is lost as well.

This is the post of all my ASINs. Please help.

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/21e81fcb-efe8-4596-8cfd-723804bfaedb?

This month was going great and then lost the BuyBox again.

Please, I request you to help us.

Kindest Regards,

CC: @Seller_mIRnuhdx7l5sN@Seller_TSXM2A5nxWSuH@Seller_gAhPNiLrkfTcr

I am new to Seller and opened an Individual account. I want to sell one single item, my self-published book. I Add Product, put the book’s ISBN in the Category and fill in everything else required. It appears in My Inventory and I get an email saying it will be available for purchase in 15 minutes. But it never does. Seller helpdesk tells me my listing ’is not currently assigned to a product category, therefore is not searchable’. It tells me to complete the following steps. First go to Edit and select Product Identity and then fill in ‘Recommended Browse Nodes/Item Type Keyword’ BUT THERE IS NO PRODUCT ID to be found. Heldesk told me it is under Product Description… but when I click on that I get a message saying ‘Restricted Edit Permissions. As you are not the brand owner for this product…’ etc. It stops me filling out anything under Brand Description’, (It is my own self-published book but, when registered, Nielsen book registry automatically lists all books on Amazon.) Helpdesk then tell me, as an alternative, to ‘Toggle Advanced View’ BUT THERE IS NO ‘ADVANCED VIEW option to toggle. I am now on my 10th case with Help about this over two weeks and can’t get them to understand that it is not possible to carry out their instructions, despite sending screenshots to show I can’t fill out Product Details and there is no ‘Advanced View option. Please, please… can anyone else suggest anything and put me out of my misery?

Hello Sarah, I have the same issue with Spain. for more than 15 month. from about Feb last year. I have tried everything. Naturally I have put my account there on holiday mode can you please help? They keep telling me the relevant department will get back in touch with e because they don't see any problems with me account. Can you also help me?

Hello, I have the same issue with Spain. for more than 15 month. from about Feb last year. I have tried everything. Naturally I have put my account there on holiday mode. they keep telling me someone will call me

Hello Sarah, I have the same issue with Spain. for more than 15 month. from about Feb last year. I have tried everything. Naturally I have put my account there on holiday mode and guess what ,

We have always used Royal Mail 48 as our parcel delivery method.

Royal Mail 48 has a barcode tracking number.

This method has worked well for years. Yet since 31/05/2024 the barcodes no longer register with Amazon software. The Royal Mail website indicates that a oarcel has been delivered, with a photograph as evidence.

This is now impacting our valid tracking rating.

Has Amazon banned Royal Mail delivery???

Fellow sellers, I'm seeking some advice on a frustrating situation I've encountered with another seller undercutting repeatedly.

I initially found a product with great profit margins over 100% ROI and there is about 10-15 sellers. I matched the current Buy Box price and sales were going well for about a month. Then yesterday, another seller started hugging the Buy Box, going just 1p below the current buy box.

It's evident they are using a repricing tool to constantly undercut the lowest price by 1p in order to solely maintain the Buy Box themselves. While I understand the motivation to capture all the Buy Box sales, it's exasperating when sellers configure repricers so aggressively just to box others out.

This particular seller has over 200 seller feedbacks, so they are an experienced seller who surely understands pricing strategies. As a result of their relentless undercutting, my potential ROI on this product has plummeted from over 100% down to only 5-10%.

I've now sold out of my inventory for this item. My question for everyone reading is would you continue sourcing more of this product knowing you'll likely just enter another Buy Box battle? Or would you cut your losses and move on to other products?

I'm all for healthy price competition, but it feels unethical when sellers setup repricers to continuously undercut by the smallest increments just to own the Buy Box. I wish we could agree as a seller community to share the Buy Box rather than trying to monopolize it. But I realize that's unlikely to happen.

Any thoughts or advice on how to approach this type of situation would be appreciated.

Here's to better seller karma for all of us.

A seller who said they weren't a business but an individual selling their own used items can choose one of two selling plans. One is 75p extra per sale, the other is £30 per month but no extra 75p per sale.

The former is called the individual selling plan, the latter the professional selling plan. You chose the professional selling plan.

If that's not you want then go into your account and choose to downgrade it. You'd then have to open a case and ask Support for a refund.

do individual sellers get charged £30, I authorised a £1 charge to verify my account then got charged £30, I read that you get charged 75p on each item you sell. Thanks