Dear sellers,

Our freight company has told me that my order is supposed to be delivered to Amazon UK LBA4.

Due to LBA4 is busy, Amazon informed our freight partner to redirect the cargo to LTN7, does it affect the inventory update time? Does Amazon will finally internally move my cargoes to LBA4 from LTN7?

Thanks,

My charge method worked for several months after I renewed my card because it expired. Then, suddenly, I received a message that my charge method is not valid. I checked my details in the charge method section and ensured they are correct. I even updated them again, but they are still not accepted, even though I have waited 48 hours as suggested by other forum members.

I also read that some forum members say that a credit card is required, but I have been an experienced seller here on Amazon for over five years and have never been asked for a charge method other than a debit card. It very much depends on the country you are in, and I understood that both debit and credit cards are suitable for sellers from European Union member states.

I also contacted my bank to make sure the problem is not with my card settings. The bank confirmed that everything is fine on their end.

I don't know what to do now. I have been blocked for almost a month. Please help.

Hi, I am letting people know that Amazon have changed their policy on Royal mail 2D Bar codes i.e Royal Mail scanned on delivery. Sometime ago I raised this with Amazon that all our packages have "valid tracking" but Royal mail only scan about 80% and was told not to worry as Amazon are aware and will disregard if when needed we provide valid tracking proof. ie we sent them copies of the delivery label. Well that has changed. Last Friday some listings were deactivated and I had to provide the appeal which I did as usual, but this time it was turned down After a long conversation the result was we either change to a different post method (which would add about £1.00 to the cost and on cheap items that is a big percentage) or buy the same service from Amazon!

I am uncertain what the motive behind this is, to be competitive we will need to buy postage from Amazon? What I tried to explain is that as far as the customer is concerned there will be no improvement Royal mail will continue to fail scanning packages. In addition as we use 3rd party software to process all orders, will it be more difficult? Will Amazon then get details of my orders from Ebay and our own website? I think this stinks and anyone using Royal Mail 24 / 48 (CRL) should take note. Short term we will change to Royal Mail Tracked and accept less orders, longer terms we may have to buy shipping from Amazon, but before we do we need to consider the pros and cons

Thank you for letting us know, as i do still use this on the odd occasion!

Just a shoutout to you, depending on your volume, of course, we got Royal Mail Tracked rates cheaper than RM 24/48 CRL, I would give ask to get some rates from your Account manager.

Thanks

Thankyou for the info, we only use CRL for large letters which for us is cheaper (£1.25) than 48 tracked. For packages and more expensive large letters we use tracked and signed which as you say is cheaper and better. Interestingly on the category which has been suspended our VTR is 90% so suspension seems harsh to say the least

Hi @Seller_XUNeUuvrQDpgP

Again the same issue with ASINs. Lost all BuyBox to all the ASINs.

After the BuyBox was lost, I spent so much to get the products ranked through PPC. Now, all that is lost as well.

This is the post of all my ASINs. Please help.

https://sellercentral.amazon.co.uk/seller-forums/discussions/t/21e81fcb-efe8-4596-8cfd-723804bfaedb?

This month was going great and then lost the BuyBox again.

Please, I request you to help us.

Kindest Regards,

CC: @Seller_mIRnuhdx7l5sN@Seller_TSXM2A5nxWSuH@Seller_gAhPNiLrkfTcr

any update @Seller_XUNeUuvrQDpgP

As like clockwork for the 5 week in a row my card has been listed as invalid when Amazon pushes my disbursement, received a email at 18:29pm to say my payment is on its way and then a email at 18:32pm with the usual “Action Required: Please Update Your Amazon Selling Account Credit Card”

Re added the card says it’s been verified but still can’t get into my account can see Amazon has also taken £1 from me as well for verification. I

Can ANYONE make any sense of Amazons pricing policy ? I have had books deactivated for overpricing when it was rare, mine was the only one on Amazon and those few on ABE were £10 more. I was asked to provide a 'reference price' which was presumably the new price in about 1980 !

Now I have had another removed so I looked up the others for sale. Mine was £38. Ther are two at £30, which was not the case when I first listed as I am always the cheapest like for like. But there are three at £80, and the one new copy ( surely their 'reference price' ) is over £200 !

I cant make any sense of it at all. Book prices on Amazon are totally random. I have seen prices ranging from 10 to 200 for the same book and Amazon is mostly happy with it. But when one of the bucket shops puts up a valuable book for a ridiculous price i am suddenly expected to match it. I would rather take it down the charity shop. ( mind you, thats where the bucket shops get some of their books )

Is it just me or does this happen to others ?

We have always used Royal Mail 48 as our parcel delivery method.

Royal Mail 48 has a barcode tracking number.

This method has worked well for years. Yet since 31/05/2024 the barcodes no longer register with Amazon software. The Royal Mail website indicates that a oarcel has been delivered, with a photograph as evidence.

This is now impacting our valid tracking rating.

Has Amazon banned Royal Mail delivery???

Amazon have changed their policy on Royal Mail 2D Barcodes (Royal Mail scanned on delivery). Previously, Amazon accepted our valid tracking proof, as Amazon accepted and knew Royal Mail only scan about 80% of packages. However, this has changed. 100% of our orders are sent with VTR, and we only used "scanned on delivery" on very low priced items where it needs to be more competitive

Last Friday, some of our listings were deactivated. When I appealed, it was rejected. After discussing with Amazon, our options are to switch to a different postal method (more expensive) or buy postage from Amazon.

This means we're being forced to buy postage from Amazon to stay competitive, with no real improvement in delivery scans from Royal Mail. Additionally, using our 3rd party software to process orders might become more complicated. Will Amazon access details from eBay and our website orders?

I think this policy change is unfair, and anyone using Royal Mail 24/48 (CRL) should be aware.