A buyer has returned an empty box

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Seller_ZgGNKH5IvEhYq

A buyer has returned an empty box

A buyer has opened a return for what appears a non-genuine reason and then returned an empty package. Amazon already refunded them. How can it be reported? How would you respond please?

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3 replies
Tags:ASIN, Buy Box, Fees, Listings, Pricing
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3 replies
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Seller_7VbclcPFFRTnc

You need to open a safe t claim

Orders - manage safe t claims

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Seller_ZQyopdiwkUHOZ

Make sure you get a picture of the returns label before you get rid of it. A photo of the empty box as well. If you don’t have both, you almost certainly won’t get the Safe-T claim granted.

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