Amazon support never responding to my open cases
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Seller_nL7OEeaFci3HZ

Amazon support never responding to my open cases

I have opened 2 cases with seller support nearly a month ago now and neither of them have ever been responded to yet by seller support. Anyone else having this issue with seller support? Is there another way to get in contact with someone at Amazon? This is for the UK market.

Thanks

@Amazon_News @Maja_Amazon

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Tags:International expansion
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Maja_Amazon
In reply to: Seller_nL7OEeaFci3HZ’s post

Hello Paw_Lifestyles_Europ!

Could you please send me the ID of the case you’ve opened? Once you do that, I can take a look and may reach out to you to gather more information on the situation.

Thanks in advance!
Maja

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Seller_BsnjdprBDNT5s
In reply to: Seller_nL7OEeaFci3HZ’s post

I have a similar issue with constant unsatifactory responses to my issues and cases being closed with random answers. Is there a method to escalate or lodge a complaint?

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