Amazon - Visa credit cards will not be accepted, starting 19 Jan, 2022


Did anyone else get an email today (from a buyer perspective) regarding Amazon stopping accepting Visa Credit cards from January?

Dear Customer,

We’re writing to notify you of an upcoming change to

Starting 19 January, 2022, we will unfortunately no longer accept Visa credit cards issued in the UK, due to the high fees Visa charges for processing credit card transactions. You can still use debit cards (including Visa debit cards) and non-Visa credit cards like Mastercard, Amex, and Eurocard to make purchases. Please update your default payment method now, or add one of these new, eligible payment methods if you do not have one.

You can update your Prime membership here, and if you have any subscriptions on, you can update them on the ‘‘manage your subscription’’ page here.

We know this may be inconvenient, and we’re here to help you through this transition so you can continue enjoying Amazon’s low prices and wide selection. Please visit this help page for more information on payment methods, or go directly to your account.

Is this for real? Next Stop, Amazon Dollars!
Is this for real? Next Stop, Amazon Dollars!

Yep. Wow. Just wow.

Maybe amazon are trying to strongarm visa into lowering their fees?


You didn’t click on any links did you ?

Edit - its all over Google in the news headlines so is true !


No - but I believe its a real email. See Reuters


WOW… Imagine 50% of credit cards no longer accepted…

When you think policy changes cant get any better then BLAMO… Have a load of this…


One would also assume it may affect any sellers who have a UK Visa credit card as a backup payment method for fees.

I’m sure they will inform us in good time to ensure we can get an alternative payment method in place.


There has been a general move of banks away from Visa over the last year so this may not be too devastating for sales. The two banks I use(One business, One Personal) have both been converting over to Mastercard this year.

I think Visa in the UK will be dead soon. Now Amazon have announced it I think others will follow.


Yes or alternatively all sellers with Visa cards will wake up one morning to find their accounts deactivated due to an invalid credit card!


Correct, if you use a VISA card for Amazon business accounts you will have to switch banks


I wouldn’t worry too much about this. It will get resolved. This will be part of Amazon’s negotiating strategy.


its only credit cards - not debit cards


I’m with HSBC… not sure if I have a Debit card for my business acc :thinking:


I also have a HSBC business account and only have a Visa business debit card - i’ve never owned a credit card in my life


I wonder if Visa will roll over and give the “interbank” + 0.1% rate or whatever amazon have asked for

and have amazon said it is for sellers fees as well - the only email I had was as an Amazon retail customer.

There was a promotion the other month for customers to enroll Mastercard as their preferred payment method and the Amazon affinity card is American Express.


Thanks. I better get on the phone to HSBC then… :smiley:


Whilst that is a good point, more importantly I think this will be the death knell for many 3rd party sellers - 50% of the customer base will be gone overnight and thus sales plummet.


Santander changed their Visa debit cards over to Mastercard last year too. Mastercard must be loving it!


I have little doubt that Amazon have worked out the figures on this. They wouldn’t chop off 50% of their revenue stream. They are confident that the vast majority of customers are not solely dependent on Visa Credit or that Visa themselves will blink and allow the rates Amazon are demanding.


I have a VIsa credit card, hubby a Mastercard, so either he can shop for me or I will shop elsewhere. Simples - and I think many will do the same. The machine has got too big for its boots :slight_smile:


I suspect this is more about your customers…