I have been selling a product for around 2 years and have never had this problem but all of a sudden all my units in amazon were marked as unfulfillable.
I contacted seller support to ask what the problem was and they replied with:
"Regarding the units marked as defective, please note that we would like to inform you that normally units will be marked unsellable due to units does not meet program requirements or if the units does not match catalogue, or packaging and prep issue, the units will be marked Defective and seller has to create removals as per Amazon policy.
We would like to inform you that as per recent policy changes in Amazon, we are sorry to inform you that we do not have an option to check the units in Defective disposition. We understand we may provided the information in the past. However as per recent policy, we are no longer permitted to check the units in Defective disposition.
Also we regret to let you know that if your ASIN units are marked as Defective, we are unable to provide images or flip them to sellable disposition.
Unfulfillable or unsellable inventory will require a removal order where standard FBA removal fees apply. If you do not remove this inventory after 30 days of being identified as unfulfillable or unsellable, Amazon may dispose of it."
There is nothing wrong with the products, it meets all the requirements and there is no prep needed.
Now I have to spend hundreds of £ to remove this stock just to send it back in again.
Anyone have any advice?
