Best practices for ensuring product quality and authenticity
Amazon’s policies for product quality and authenticity help us create a trustworthy shopping experience and ensure that customers receive items in the condition they expect. This is one of the factors that contributes to a positive score on your Account Health Dashboard. To help you keep your account in good health, we are sharing best practices to help you create a consistent buying experience.
How can I tell if my products are authentic and from a reliable source?
Make sure you know your supplier. Reduce the risk of complaints by researching the manufacturers, resellers and suppliers from whom you purchase goods. Take time to check the products you source before you sell them to ensure that they are authentic and that the product and all associated parts work as expected and are free from any damage.
What types of documentation should I keep?
Keep all documents and records of transactions, such as purchase orders and invoices establishing that you sourced products from reliable suppliers.
How can I list products correctly?
When you are offering a branded product that is already listed, make sure that you list it under the corresponding ASIN. Offering a product on an ASIN communicates to customers that you are offering that specific item with those specific characteristics.
If your product is generic, do not list the product under a branded ASIN. When listing a product with a specific version or language, make sure that you list it under the correct ASIN.
If you are selling a product that has additional listing qualifications, you will be required to apply to sell those products via Seller Central.
How should I describe my products?
When selling generic products that are compatible with a branded product, make sure it is clear that your generic item is not a product of that brand.
Clearly state whether your products are in new, used or refurbished condition, and list your products under the most appropriate Amazon category.
Provide detailed and accurate information about the product you are selling, including information such as product language, country version or edition, where applicable.
How should my products be stored and packed?
Store your products in a manner that will prevent breakage and damage to the product or packaging. Consumables must be stored in the appropriate manner to maintain freshness. Always check the expiry date before sending the product to fulfilment centres to ensure it complies with our policies. If you are fulfilling the product yourself, check the expiry date to ensure it has additional shelf life.
For additional information, see Amazon's Intellectual Property Policy and Condition Guidelines.
Best practices for ensuring product quality and authenticity
Amazon’s policies for product quality and authenticity help us create a trustworthy shopping experience and ensure that customers receive items in the condition they expect. This is one of the factors that contributes to a positive score on your Account Health Dashboard. To help you keep your account in good health, we are sharing best practices to help you create a consistent buying experience.
How can I tell if my products are authentic and from a reliable source?
Make sure you know your supplier. Reduce the risk of complaints by researching the manufacturers, resellers and suppliers from whom you purchase goods. Take time to check the products you source before you sell them to ensure that they are authentic and that the product and all associated parts work as expected and are free from any damage.
What types of documentation should I keep?
Keep all documents and records of transactions, such as purchase orders and invoices establishing that you sourced products from reliable suppliers.
How can I list products correctly?
When you are offering a branded product that is already listed, make sure that you list it under the corresponding ASIN. Offering a product on an ASIN communicates to customers that you are offering that specific item with those specific characteristics.
If your product is generic, do not list the product under a branded ASIN. When listing a product with a specific version or language, make sure that you list it under the correct ASIN.
If you are selling a product that has additional listing qualifications, you will be required to apply to sell those products via Seller Central.
How should I describe my products?
When selling generic products that are compatible with a branded product, make sure it is clear that your generic item is not a product of that brand.
Clearly state whether your products are in new, used or refurbished condition, and list your products under the most appropriate Amazon category.
Provide detailed and accurate information about the product you are selling, including information such as product language, country version or edition, where applicable.
How should my products be stored and packed?
Store your products in a manner that will prevent breakage and damage to the product or packaging. Consumables must be stored in the appropriate manner to maintain freshness. Always check the expiry date before sending the product to fulfilment centres to ensure it complies with our policies. If you are fulfilling the product yourself, check the expiry date to ensure it has additional shelf life.
For additional information, see Amazon's Intellectual Property Policy and Condition Guidelines.
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Best practices for ensuring product quality and authenticity
Amazon’s policies for product quality and authenticity help us create a trustworthy shopping experience and ensure that customers receive items in the condition they expect. This is one of the factors that contributes to a positive score on your Account Health Dashboard. To help you keep your account in good health, we are sharing best practices to help you create a consistent buying experience.
How can I tell if my products are authentic and from a reliable source?
Make sure you know your supplier. Reduce the risk of complaints by researching the manufacturers, resellers and suppliers from whom you purchase goods. Take time to check the products you source before you sell them to ensure that they are authentic and that the product and all associated parts work as expected and are free from any damage.
What types of documentation should I keep?
Keep all documents and records of transactions, such as purchase orders and invoices establishing that you sourced products from reliable suppliers.
How can I list products correctly?
When you are offering a branded product that is already listed, make sure that you list it under the corresponding ASIN. Offering a product on an ASIN communicates to customers that you are offering that specific item with those specific characteristics.
If your product is generic, do not list the product under a branded ASIN. When listing a product with a specific version or language, make sure that you list it under the correct ASIN.
If you are selling a product that has additional listing qualifications, you will be required to apply to sell those products via Seller Central.
How should I describe my products?
When selling generic products that are compatible with a branded product, make sure it is clear that your generic item is not a product of that brand.
Clearly state whether your products are in new, used or refurbished condition, and list your products under the most appropriate Amazon category.
Provide detailed and accurate information about the product you are selling, including information such as product language, country version or edition, where applicable.
How should my products be stored and packed?
Store your products in a manner that will prevent breakage and damage to the product or packaging. Consumables must be stored in the appropriate manner to maintain freshness. Always check the expiry date before sending the product to fulfilment centres to ensure it complies with our policies. If you are fulfilling the product yourself, check the expiry date to ensure it has additional shelf life.
For additional information, see Amazon's Intellectual Property Policy and Condition Guidelines.
Best practices for ensuring product quality and authenticity
Amazon’s policies for product quality and authenticity help us create a trustworthy shopping experience and ensure that customers receive items in the condition they expect. This is one of the factors that contributes to a positive score on your Account Health Dashboard. To help you keep your account in good health, we are sharing best practices to help you create a consistent buying experience.
How can I tell if my products are authentic and from a reliable source?
Make sure you know your supplier. Reduce the risk of complaints by researching the manufacturers, resellers and suppliers from whom you purchase goods. Take time to check the products you source before you sell them to ensure that they are authentic and that the product and all associated parts work as expected and are free from any damage.
What types of documentation should I keep?
Keep all documents and records of transactions, such as purchase orders and invoices establishing that you sourced products from reliable suppliers.
How can I list products correctly?
When you are offering a branded product that is already listed, make sure that you list it under the corresponding ASIN. Offering a product on an ASIN communicates to customers that you are offering that specific item with those specific characteristics.
If your product is generic, do not list the product under a branded ASIN. When listing a product with a specific version or language, make sure that you list it under the correct ASIN.
If you are selling a product that has additional listing qualifications, you will be required to apply to sell those products via Seller Central.
How should I describe my products?
When selling generic products that are compatible with a branded product, make sure it is clear that your generic item is not a product of that brand.
Clearly state whether your products are in new, used or refurbished condition, and list your products under the most appropriate Amazon category.
Provide detailed and accurate information about the product you are selling, including information such as product language, country version or edition, where applicable.
How should my products be stored and packed?
Store your products in a manner that will prevent breakage and damage to the product or packaging. Consumables must be stored in the appropriate manner to maintain freshness. Always check the expiry date before sending the product to fulfilment centres to ensure it complies with our policies. If you are fulfilling the product yourself, check the expiry date to ensure it has additional shelf life.
For additional information, see Amazon's Intellectual Property Policy and Condition Guidelines.
Best practices for ensuring product quality and authenticity
Amazon’s policies for product quality and authenticity help us create a trustworthy shopping experience and ensure that customers receive items in the condition they expect. This is one of the factors that contributes to a positive score on your Account Health Dashboard. To help you keep your account in good health, we are sharing best practices to help you create a consistent buying experience.
How can I tell if my products are authentic and from a reliable source?
Make sure you know your supplier. Reduce the risk of complaints by researching the manufacturers, resellers and suppliers from whom you purchase goods. Take time to check the products you source before you sell them to ensure that they are authentic and that the product and all associated parts work as expected and are free from any damage.
What types of documentation should I keep?
Keep all documents and records of transactions, such as purchase orders and invoices establishing that you sourced products from reliable suppliers.
How can I list products correctly?
When you are offering a branded product that is already listed, make sure that you list it under the corresponding ASIN. Offering a product on an ASIN communicates to customers that you are offering that specific item with those specific characteristics.
If your product is generic, do not list the product under a branded ASIN. When listing a product with a specific version or language, make sure that you list it under the correct ASIN.
If you are selling a product that has additional listing qualifications, you will be required to apply to sell those products via Seller Central.
How should I describe my products?
When selling generic products that are compatible with a branded product, make sure it is clear that your generic item is not a product of that brand.
Clearly state whether your products are in new, used or refurbished condition, and list your products under the most appropriate Amazon category.
Provide detailed and accurate information about the product you are selling, including information such as product language, country version or edition, where applicable.
How should my products be stored and packed?
Store your products in a manner that will prevent breakage and damage to the product or packaging. Consumables must be stored in the appropriate manner to maintain freshness. Always check the expiry date before sending the product to fulfilment centres to ensure it complies with our policies. If you are fulfilling the product yourself, check the expiry date to ensure it has additional shelf life.
For additional information, see Amazon's Intellectual Property Policy and Condition Guidelines.
