Cant Find my listing
Hi I am a new seller who just got verified after 3 months. My product had already arrived to amazon warehouse more than a month ago and now that my listing is active its not showing by even searching the exact tittle.
I can only send links of my listing to be seen by friends and only being accepted to be sold in the UK, We tried to order to Germany but didn’t have the option.
Also they’ve listed it under different category and I asked for amazon support help and got two different email:
NUMBER 1: (I sent them the required missing info then got email number 2)
ello from Amazon Selling Partner Support
I understand your concern regarding the item type keyword missing for the ASIN: xxxxxx
In order change the category we need exact node Id and suggested category to make the changes.
You can get the node id by using the product classifier link that given below:
EMAIL NUMBER 2: ( I didn’t even understand what does it mean)
Hello from Amazon Selling Partner Support,
As per your email, I understand your concern is regarding Searchability with ASIN :xxxxxx
In this regards, I researched and found that this ASIN is returned in search results in position 1 of 26.
Although this ASIN is returned in search, it may not appear in the same position as reported above. The ASIN may appear too deep in results. We limit the number of ASINs shown on the search results pages. We do not show results after a certain number of pages (depending on the type of search and number of results per page). Customers are encouraged to use refinements or more precise keywords to focus in on the item they are looking for.
can anyone please help
2 replies
Seller_64jziShTiTjOq
Amazon’s search engines use keywords, so they will return other products which match those keywords. There are so many products in the catalogue (literally, millions) that there are likely to be a number that share keywords with yours and as yours is a new listing with few or no sales so far, it will come very far down the list. There’s nothing you can do about it
Don’t try to order your own product, or ask your friends to do so. It will be seen as sales manipulation, which is not allowed and can get your account suspended
Seller_Ik6Hd0cIlshaW
but how am I gonna make any sale if my listing can be seen by anyone not even the manual and automatic campaigns are working, if the only way I can get sale by sending my listing link then my product is already a failure ?
