Detail Page Removed just after listing
I’ve just listed a product and received the Listing Confirmation Email. However when looking in Manage Inventory it says “Detail Page Removed” in the listing status column.
The issue description says “This detail page was removed for potential policy violations. Please visit the account health dashboard for more information.”
Yet the Product Policy Compliance page states “Zero product policy violations”. I have no policy violations whatsoever.
Anyone else had this issue and how did you sort it please?
For info: this product is made by me in the jewellery section (I have been approved to sell in that category for over 12 years) and I am using EANs from GS1UK. The previous 8 items I listed are all OK.
Thank for any suggestions
17 replies
Seller_3VnedewGIzpZi
Check your email. I have hundreds of ASINs been removed yesterday due to REACH regulation, even I have submitted all documents under Product Compliance Requests page (under account health page).
REACH regulation.
https://sellercentral.amazon.de/gp/help/external/GXMGGPL6LC4CVXHT?language=en_US
How do I reinstate my products?
Please review the following Help topic for information on safety document requirements and how to submit them:
https://sellercentral.amazon.de/gp/help/external/9MJWDA8TTMZFAXE?language=en_US
The prolem is that
There is no way to submit the ASINs which has been removed by amazon, and amazon didn’t request documents under the "Product Compliance Requests page”。
Please help, anyone knows how to reinstate the ASINs? Thanks
Seller_YKUrS68t0lQse
We have also deleted the details page, and the number is increasing every day. Do you have any solutions?
Seller_IRfbhiGonYlqk
I have the exact same problem now.
I cant list one item in Germany. Its listed in UK and USA and everywhere. But when I want to list it in Germany it automatically gets deleted.
Even the brand owner/ trademark owner have tried from his account and get same error.
We contact Amazon but don’t get any help. Someone have any idea?
