Euro MCF - Selected Priority Delivery but order created as Standard Delivery
I’ve recently noticed an issue with delivery speed on Multi Channel orders - wondered if anyone else has had the same thing happen? I thought I had misclicked when it happened last time, but I double checked and there is definitely an issue here.
I set up the order and clicked ‘Priority Delivery’ (same day ship date, 3 day estimate):
The order has gone through as ‘Standard Shipping’ (next day ship date, 10 day estimate):
Has anyone else encountered this issue?
7 replies
Seller_EJIX7rqDNQJi2
I have never experienced this happening. Were you actually charged for the Priority Delivery or Standard Delivery?
Seller_MJqmJsOcfYSMK
I got one sending from UK to EU (FBA MFN), exactly same thing happened. Although, when I clicking around the radio button group trying to find the price difference, there is no difference, the price is same. I guess maybe the faster service having difficulties to guarantee a service level therefore only standard is “realistic”…
Seller_FUipcCVzsfcJx
Order 2 dispatched just before midnight - standard shipping (billed £6.03).
Just had a third order - same product going to Italy again.
I selected Standard Shipping on the MCF creation page, and the order has been created with Expedited Shipping. Will see tomorrow if it gets billed at £6.03 or £6.93 and if the courier changes.
It appears the radio buttons on the MCF creation page have been labelled backwards.
