Help...I can't reactivate my account

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Seller_29DG5fYJAmxoq

Help...I can't reactivate my account

Hi Everyone,

Does anybody knows how can I reactivate my account?
When I try to appeal and submit the documents amazon required, I will automatically receive the response as below.

Thank you in advance.

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5 replies
Tags:Account Health
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5 replies
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Seller_DROodOAYHftnc

So, do you have a banner on your Account Health page, as it says ?
Do you have the email you received with the deactivation notice - maybe post it here.
What did that ask you for ?

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Winston_Amazon

Hello I have moved the thread to the Account Health category for better assistance, but have you reached out to Seller Support @CINE_GEARS?

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Seller_u1AdBEcsHujAa

Hello @CINE_GEARS,

Thank you for reaching out to the Seller Forums Community.

This is Kavi from Amazon and I’m here to assist you.

Your inputs are highly appreciated @JillyB1.

From your post, we understand that you need help with Account Deactivation.

For a more detailed understanding of the issue, we request you to kindly provide us the snapshot/screenshot of the initial performance notification received in your Seller Central at the time of account deactivation, so that we can guide you better.

Please follow the steps below:

Go to your Seller Central Account < Performance < Select Performance Notification

Kindly feel free to post on the same thread for any further assistance.

Regards,
Kavi

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