Plz help new account verification failed!
Hi everyone hope you are doing well, I recently created Amazon professional account but Amazon has deactivated the account with the reason below, anyone here faced the same issue or any suggestions will be appreciated
Dear Seller,
We were unable to verify the information you provided when registering for a Selling on Amazon payment account and, as a result, your Selling on Amazon payment account could not be opened. Unfortunately, this means that you will not be able to continue to sell on Amazon.
Please take appropriate steps to resolve any open orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from the balance in your existing Seller Account.
Please do not hesitate to contact Seller Support with any questions you may have:
https://sellercentral-europe.amazon.com/gp/contact-us/contact-amazon-form.html
Kind regards,
Amazon Payments
Amazon Payments UK Limited, a private company limited by shares, is a company registered in England and Wales (registration number 11049457; VAT number: GB295 7604 60) with its registered office at 1 Principal Place, Worship St, London, EC2A 2FA, United Kingdom. Amazon Payments UK Limited is authorised by the UK Financial Conduct Authority under the Payment Services Regulations 2017 (reference number 799814) for the provision of payment services. Amazon Payments is a trading name of Amazon Payments UK Limited.
Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this e-mail.
6 replies
Seller_7VbclcPFFRTnc
that usually means the details you submitted did not match what are registered at CH or on your ID
Seller_pKdF0dnvoraDu
Hello @ZU_SHINE_LTD,
This is Virgil from Amazon to help you with your concerns.
Thank you for providing insight into your current account status. My goal is to give you further guidance on the next steps.
Verification decisions are final and are based on the information and documentation that we have received from you.
There are several reasons why we may have declined to open your account. It may be because we were unable to verify your identity as required by applicable legislation. Providing incomplete or inaccurate information is a common reason why verification may not be successful. If you feel your information should have been successfully verified and would like to appeal, contact Selling Partner Support.
For more details, kindly visit Information required to sell on Amazon.
Thank you for your post. I hope my response is beneficial towards your business.
Best Regards,
Virgil.
