RM not accepting my manifest document

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Seller_Aq3OhJ0Vu3lfc

RM not accepting my manifest document

Hello,

Has anyone experienced before dropping off your Royal Mail Manifest document and the paper manifest document not scanning?

Mine has been scanning fine all week and just dropped it to the post office, and they could not scan the document.

I’ve checked in my RM C&D Portal, and it looks the same as usual, very bizarre as I’ll now miss my cut-off.

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Tags:Royal Mail
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Seller_7VbclcPFFRTnc

Maybe an issue with either their scanner or maybe your printer

They should still take it though as its only the paper copy - it’s still on their systems

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Seller_IswCvHVJr0TL5

Are you using Chrome ? I had to swap to it from Firefox when my codes stopped scanning a few weeks ago for no apparent reason. I can’t see a visible difference but they now scan.

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Seller_sFEUMUfeW5484

Make sure your printer/driver settings are not resizing it, this can cause an issue.

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