Should ChatGPT replace Seller Support?
I would personally love for it to be integrated within seller support.
I would love to be able to message seller support about an issue to do with lightning deals and get a response in regards to lightning deals. at the moment i would likely get a response about weather devices in a copy and paste format which assumes they solved my issue already.
Any thoughts?
7 replies
Seller_lljyzgTxr5fgI
It’ll never happen. Amazon is all about the future. The future is AI and bot technology, not human beings, unfortunately. People of a “certain age” (ie like me) may remember a worldwide number 1 song called "In the Year 2525" by Zager & Evans. A great tune but the lyrics sounded like total fantasy. Not any more 
Seller_SITNVuZK87zGK
It is unlikely that ChatGPT could replace Amazon seller support entirely, as there are certain tasks and responsibilities that would be better suited for human customer service representatives. However, ChatGPT could potentially be used to assist with certain types of customer inquiries or to provide automated responses to frequently asked questions. Additionally, using a language model like ChatGPT in conjunction with a team of human customer service representatives could potentially improve the efficiency and effectiveness of the overall support process.
Not my words those, I’ll leave you to guess who wrote it.
Seller_L2WLWf8N814M4
Hello @Help_Me,
You can share this ideas with Amazon, in Seller Central in “Make a Suggestion”.
@Retro_Emporium
Hopefully life will not be like in Surrogate- Bruce Willis movie 
Regards
Nickolas
