Small And Light

#1

Hello everyone friends, I wanted to consult here because I haven’t found a solution despite talking to amazon many times because of the problem I’m having with the small and light program.

I want to include 2 of my products in the small and light program, but amazon gives me the error you see on the screen. I will inform the product weights and measurements. I don’t know if something is getting out of my eye, but if anyone can help, I would be very glad

1.product : 25cm x 16cm x 5cm ----- 0.29kg
2.product : 11cm x 5cm x 5cm ----- 0,11kg

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small and light problem.png780×175 13.9 KB

#2

Are those the product sizes you have stated or the package sizes ?

#3

Aside from price, size and weight, they are not the only criteria to allow for.
For instance, if a product is classed as Hazmat, it is not eligible for S&L.

So what is the product?
Have you checked the sizes/weights on the listings themselves? That includes item and package size.

#4

We have requested measurement again from Amazon. The measurement is what they measure. There are also these measurements in the product lists.

#5

The products are in the sizes specified in the list. In addition, the products are not in the hazmat category in any way.

#6

Whats the asin ?
Whats the price ?

#7

I don’t want to say ASIN, I think you’ll understand:) The product price is under £9

#8

One thing I will say, is that the first parcel, even if you get it onto S&L, is hardly worth it.
Standard FBA is not much different on price and it at least guarantees that it will be next day delivery, most of the time. It will cost £2.51 S&L and £2.63 standard FBA.

But as I said, you need to check the actual measurements/weights on the listings, not just request a remeasure.

#9

Hello @Talhab,

Have you contacted Seller Support regarding this situation?
Could you send me by DM the details (ASIN and case ID)?

@othersellers- thank you for your posts!

Regards
Nickolas