Verification issue - can anybody help please

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Seller_YNonCjwdpYvgX

Verification issue - can anybody help please

Hi, I have the correct info for verification - but when I click Identity Information, I keep getting an internal error message, I’ve opened many cases with seller support, and not getting anywhere - my time is running out before my account gets suspended. Can anyone help please - Thank you

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3 replies
Tags:Account Health, Suspended
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3 replies
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Winston_Amazon

Hey @filmsmk

Could you share a screenshot of the error message?

And thank you @StellaRosesBooks for tagging me!

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Seller_YNonCjwdpYvgX

Hello,

Thank you for your reply.

Please see the error message below.
I have tried using different laptops/iPad/computers and different browsers to make sure its not an error my end.

DSCN1716

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