Violation help

Hi i have had a product authenticity complaint for a generic product i bought from China in July, I have tried to appeal this by submitting an invoice directly from the supplier but amazon keep replying thats its not sufficient enough, on the invoice it includes all my details , the suppliers details , order quantity etc and all the requirements that Amazon desire. I have phoned amazon last week and one of their “specialists” told me that the invoice should be enough to appeal , i have submitted this 3 times with no luck. I do not want the listing reinstated , i just need the violation cleared as it is hindering my brand application, Amazon have already destroyed 50 pcs of the product because they haven’t accepted my invoice. HELP!