Vital contact info for dealing with issues
If you have an issue with a delivery address etc and the buyer is not responding to your messages, you can contact the Amazon CUSTOMER service team. They will be able to phone/email the buyer on your behalf, this usually results with teh buyer immediately checking tehir messages, and replying to you:
Italy ►+39 06 9480 3825
UK► 0800 496 1081
FR► +33 1 74 18 10 38 (internationally) 08 05 101 420 (From France)
DE► 0 800 947 715
The above numbers were provided by Amazon seller support, so complain to them if they are not accurate.
If you need to notify seller performance of any issues, requests for metrics to be repaired etc:
For IT marketplace : performance-venditore@amazon.it
For ES marketplace : performance-vendedor@amazon.es
For DE marketplace : verkaeufer-performance@amazon.de
For FR marketplace : performance-vendeur@amazon.fr
For UK marketplace : seller-performance@amazon.co.uk
2 replies
Seller_zWhFURNhcbesd
Excellent advice!
Here is to Spain as well!
You can ask them to call you back here:
https://www.amazon.es/gp/help/customer/contact-us/ref=hp_gt_comp_cu?nodeId=200507590#b
Would you rather call them, the free No is 800 810 251 from Spain, from abroad +34 91 123 04 13.
Seller_hC0hNVDuILaKO
Just to clarify, for anyone who doubts
Even the forum Moderators advocate PHONING customers direct, if you have their number, if you have a delivery query.
