What does RESEARCHING mean?
I have never seen this before, can someone clarify what it means please
Total191
Available0
Inbound0
Reserved0
Unfulfillable0
Researching191
2 replies
Seller_64jziShTiTjOq
Probably that they are looking for them somewhere. Hope they weren’t too small and have dropped down the back of their sofa!
Seller_f5cnodyVjLD4S
There is a new inventory classification in the Manage Your Inventory page and report, called Researching . This represents the misplaced or warehouse damaged inventory that is actively being confirmed at our fulfilment centres. A timeline shows the duration of the research, which will never exceed 30 days. Once the inventory being researched has been reimbursed or has exceeded the 30-day duration, you will see the corresponding adjustment transition over to the Inventory Adjustment report. For inventory adjustments occurring after March 19, 2021, you do not have to wait 30 days to file a claim because we are handling the 30-day researching duration for you.