What to do: if the customer does not return the product
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Seller_HU09FGdJ07Hys

What to do: if the customer does not return the product

Dear Forum,
What can I do, if a customer does not return my product, to recover the cost of the return shipping?
As you may know, when a customer requests a return, Amazon charges the seller for the return shipping.
Thank you for your useful comments/

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Tags:Returns
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Seller_7VbclcPFFRTnc
In reply to: Seller_HU09FGdJ07Hys’s post

has the buyer been refunded from amazon - refund on first scan ?
can you see that either the label cost or product cost has been taken from your funds and refunded to the buyer ?

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Seller_DROodOAYHftnc
In reply to: Seller_HU09FGdJ07Hys’s post

If they do not return it you will not be charged the shipping, as you are only charged when the return label is used and scanned.
This in conjunction with the reply above about has the customer been refunded.

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