Seller_TGhIRbxelTTWo
Utility Bills
Amazon is asking me for an invoice even though my company is registered in the USA and I live in the UK. How can I prove to them that I have an invoice from a place where I don't live?
Tags:Account Health, Deactivated, Seller Support, Suspended
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17 replies
Seller_k2X0L9mVRT0pW
they want a utility bill for your residential address in the UK not your company
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Sarah_Amzn
Hello @Seller_TGhIRbxelTTWo,
I'm Sarah with Amazon.
Have you had the chance to take a look at this help page? It contains a full guidance on the documents you have to provide to continue selling on Amazon.
A utility bill must contain the below details:
- Must include holder’s name and address
- Must include service provider’s name, address and logo (if logo is applicable)
- Must include issue date or due date and usage details (if applicable)
- Must be issued within the past 90 days
- Be authentic and unaltered
- Must not be password-protected
- Be in one of these supported languages: Arabic, Simplified and Traditional Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish and Vietnamese. If your documents are not in a supported language, you must submit a notarised translation in a supported language along with the original document.
- The account holder’s name and address in at least one of the documents must match the information entered in Seller Central
Kind regards,
Sarah.
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