How to contact Selling Partner Support when you can't log in to your seller account

If you experience a login issue, do the following:

• Verify that you are using the correct email address and password combination.
• Ensure that there are no extra spaces in your password. This can happen when you copy and paste your password.
• If you are prompted to enter a Two-Step Verification code, verify that you entered the most recent code you received; older codes will not work. For more information, see Two-Step Verification FAQ.
• Clear your browser cookies and cache, or try logging in with a different browser or device.
• Use our password assistance page to verify whether the email address you are using is the one registered in our system.
• Log in to Seller Central using your new email address and password combination.

If the above steps do not resolve the login issue, contact Selling Partner Support using this form and describe your issue in detail.