Change Variation Theme - Delete Parent - Will I lose my reviews?
We currently offer 2 variations for our product: size and color. We now want to offer an additional variation: quantity. I understand that we need to delete the parent and create a new one with the variation theme: size, color, quantity. My question is will we lose all of our reviews if we delete the parent and create a new one? Thanks.
3 replies
Seller_f4a7xAPCCSMqD
The reviews are tied to the child ASINs and not the parent, so you won't lose any reviews by deleting the parent.
Cooper_Amazon
Good Evening @Seller_aUbHMw2J9Yrvn, it looks like you were able to get your question answered from @Seller_f4a7xAPCCSMqD about updating variation themes.
If their reply helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.
I also wanted to validate their response with this help page that shares:
Are customer reviews shared across variation ASINs?
Yes, customer reviews are shared across legitimate variation relationships. However, it takes up to 72 hours from the time the variation is created until reviews are shared. Please wait 72 hours before contacting Selling Partner Support.
Please let us know if we can further assist you or you may always contact Selling Partner Support with inquiries at anytime. Have a wonderful rest of the week. Sincerely, Cooper_Amazon
Seller_mUE1IJsU3nm3r
Hi Uneeditall, did you end up deleting the parent and were you able to preserve all your reviews? It looks like I will have to do this too and I am nervous.
