3 Shipments Showing Delivered to SWF2 not receiving
This is our 3rd shipment to this warehouse (SWF2). All are delivered but not receiving and almost eligible for investigation. We know how this goes with most shipments that sit under the delivered status. They end up being missing which leads to us spending more time getting our documents together which is not our business plan.
These shipments are crucial to our business. What can we do?
1 reply
NR_Amazon
Hello @Seller_K5aEQzbNfXVPq
Thank you for reaching out on our Forums!
Delays in FC receive can be driven by failure to comply with FBA requirements, including requirements for labeling, packaging, and shipping inventory to fulfillment centers. Below are helpful resources to ensure you are complying with FBA requirements:
That said, if you can please send us your shipment IDs and case IDs for the specific issue, we'd be happy to investigate the shipments to determine next steps.
Kind regards,
NR_Amazon
