I hope this email finds you well. I am writing to urgently address a matter regarding the suspension of my selling account on Amazon due to a VAT payment discrepancy. As per our records, my account was suspended on 10th April 2024 by Amazon following instructions from the German VAT authority.

Upon receiving notification of the suspension, I promptly took action to rectify the situation by making the pending VAT payment on 11th April 2024. Additionally, I obtained a garnishment revocation letter from the German VAT authority dated 16th April 2024, confirming that my VAT number is no longer under suspension.

I have diligently provided this garnishment revocation letter to the VAT department of Amazon on multiple occasions, in accordance with the instructions provided by the German VAT authority. However, despite fulfilling all necessary requirements and obligations, my account remains inactive.

It is imperative to emphasize that the German VAT department explicitly stated that the revocation letter should be delivered to Amazon within 10 days of its issuance date. I have adhered to this timeline and fulfilled all necessary procedures to ensure the swift reactivation of my account.

Given the legal obligations and the timely resolution of the VAT issue, I kindly request Amazon to expedite the reactivation process of my selling account. The prolonged suspension is causing significant disruption to my business operations and financial losses.

I trust that Amazon will uphold its commitment to fairness and prompt resolution of seller issues. I urge you to prioritize the reactivation of my account at the earliest convenience, in accordance with the legal requirements and the provided documentation.

Please do not hesitate to contact me if any additional information or documentation is required to expedite this process. I appreciate your immediate attention to this matter and look forward to a swift resolution.

Thank you for your understanding and cooperation.

Dear Amazon support team,

I hope this message finds you well.

I am writing to address an issue with my Amazon seller account, which has been deactivated. I believe there has been an error in this decision, as I am confident that my account activities have complied with Amazon’s policies and guidelines.

Upon reviewing the questions in the account reactivation form, I provided the following responses:

• I do not recognize the other account.

• I have not utilized any third-party company services that would explain a relationship with another account.

• No one other than myself and my current employees has access to my seller account information.

• I am not a victim of account compromise or identity theft.

Despite these clarifications, my account remains deactivated. I kindly request a thorough review of my account to identify any misunderstandings or mistakes that may have led to this action. Additionally, please let me know if there is any further information or documentation I can provide to assist in resolving this matter promptly.

I appreciate your attention to this urgent issue and look forward to your prompt response to reinstate my account.

Thank you for your understanding and cooperation.

Best regards,

Hello,

I’m experiencing an issue with my blocked Amazon.co.uk account, which was suspended due to VAT compliance issues (Now I have UK VAT number). I am now trying to get it reactivated. I contacted HMRC, but they require a 7-digit CFSS or CFS number, which they say should be listed in the Amazon notification about my account suspension.

I have not received this number directly, but I believe Amazon should have it in the correspondence or internal notes related to my account suspension. Amazon Support has directed me to contact HMRC, but HMRC insists the number must be obtained from Amazon.

Could anyone advise on how to get the CFSS or CFS number from Amazon? Is there a specific department or a method to request that Amazon check the documentation linked to my suspended account?

Any help would be greatly appreciated!

Thank you!

Online Selling Compliance