Issue Adding Users to Amazon Account – "This secondary user cannot be added" Error
Hi everyone,
I'm trying to add users to help manage my Amazon account, but I keep encountering the same error during the process:
Path:
User Permissions → User Management → Edit (user) → Edit User Permissions → Complete identity verification for United Kingdom → Finish verification
Error Message:
“This secondary user cannot be added to this account using this email address. Please use an alternative email address.”
I've tested several different email addresses, including company emails, but I always get the same result.
A few times, a form randomly appeared asking for personal information and ID verification for the user. I completed the form, but the same error still shows up afterward.
Has anyone else experienced this or know how to resolve it?
Thanks in advance for any help!
