If Owned Virtual Address in US, Amazon is asking for utlity bill etc
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Seller_dbAe4nWM9eayF

If Owned Virtual Address in US, Amazon is asking for utlity bill etc

Dear Amazon Support,

I've registered my LLC in US, on virtual address due to some reasons my account has been deactivated, now they need to verify this via any utility bill/piped gas/ water bill etc for the same address for reactivation of my account. however, I am non us resident owner of llc company and on virtual address its impossible to get these utility bills.

I'm confused how can I provide such utility bill/piped gas bill etc for virtual address?

Regards

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9 replies
Account Health
Tags:Account Health, Deactivated, Suspended
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Seller_k2X0L9mVRT0pW
In reply to: Seller_dbAe4nWM9eayF’s post

Amazon dont like virtual addresses as they prove nothing. Are you sure its not a utility bill for your residential address they want though?

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Seller_hOZNPw7G8FIjl
In reply to: Seller_dbAe4nWM9eayF’s post

This is the UK sellers forum, you are not talking to Amazon Seller Support on here.

Contact Amazon Seller Support using the help link above. As they need proof of address, you might struggle.

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user profile
Simon_Amazon
In reply to: Seller_dbAe4nWM9eayF’s post

Hello @Seller_dbAe4nWM9eayF,

Here Simon from Amazon, happy to try to help.

Have you tried to contact our Account Health Support team via the 'Call me Now' button?

Best,

Simon

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