Seller Privileges have been removed?

Hello,

Can someone help in regards to below mail we received from Amazon:
We have thoroughly gone through the points but aren’t able to pin point any we have done or committed?

Hello,

We are contacting you because you appear to have violated the following policies on Amazon.co.uk:
– Misuse of Ratings, Feedback, or Reviews
– Misuse of Sales Rank
– Misuse of Search and Browse

Prohibited behaviors on Amazon.co.uk include, but are not limited to:
– Hiring 3rd parties to try to improve ASIN rank and/or reviews
– Sending packages to addresses where the recipient does not order or expect them
– Soliciting or accepting false or fraudulent orders
– Placing orders for your own products
– Compensating buyers for purchasing your products (including claim codes)