Removal orders (need help for doing it for the first time)

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Seller_NVUWYXV7bj9Q1

Removal orders (need help for doing it for the first time)

Hello everyone,

we have some questions about removal orders, we are doing it for the first time, maybe you can help us with it.

  1. amazon says that we can create removal order only with domestic shipping address. but we would like to ship it to another country in EU. Can we, for example, put our company address as shipping address but forwarder will pickup goods and deliver them to address we provide?
  2. our forwarder always delivered our regular orders to FBA, they are very good at it, but they never had experience of picking up removal orders. They told me I need to provide them some ref number with which they can collect goods. Will amazon provide this ref number after we create removal order? is it simple in general or there are some special arrangements about it?

Thank you very much in advance!

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Seller_EJIX7rqDNQJi2

In order to have your FBA inventory returned to a different country, you will need to submit a Cross-border Removal Order.

  1. Download the template file from the Upload a Removal File page.
  2. Set the “RemoveFromCountryCode” value to the country where your inventory is stored.
  3. Complete all other required fields.
  4. Upload the template file again via the Upload a Removal File page.

Here you can learn more:

https://sellercentral.amazon.co.uk/gp/help/help.html/?itemID=G201165780&ref_=ag_G201165780_h_r0_cont_sgsearch

Regarding the reference number, each removal order will have it’s ID which you can then provide to your freight forwarder.

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