Right I'm feeling pretty thick here, adding a new product not found on Amazon.

Under the "product details" tab I've still got the red (!) I've filled in all the fields, there are none missing, all the asterisk fields have been done, but when a click submit, I get an error message saying there are 2 items that require my attention...before a smash this computer screen up, can anyone help me out please...?? TIA

The title says it all really. It’s so ridiculous, surely if the customer contacts Amazon requesting their assistance they should assist them instead of contacting me. This platform is getting increasingly more ridiculous on a daily basis tbh, I’m getting sick of the constant incompetence!

I provided the link which is on the Amazon help page, the link is provided by Amazon not me. How am I meant to provide a working link when the link Amazon has provided doesn’t work? Maybe Amazon will ask me to provide IT solutions for the constant glitches as well. I mean what is so hard to understand about the messages from the customer? Why has everything got to be a long drawn out disaster to get anything done on here?

@Seller_mIRnuhdx7l5sN @Seller_DNQGSsdC7DccM @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR @Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH@Seller_iTgjdgiRqiPsn @Seller_fgtTzyHQfOM1x @Seller_VJ4XoAkjDpjPH@Seller_ZyGdB49sb7An4@Seller_j9Bd91CW3ZVpr

A customer return was sanctioned by Amazon and shipped by Evri.

Evri contacted me to tell me the return was damaged and is undeliverable. They told me to contact Amazon MFN Tier 5.

I tried seller support who have told me various things none of which are relevant to the case (as ever), one telling me to submit a POA for my SFP Performance Rate (it's 100%!) and another telling me that the parcel is undeliverable and I should contact the customer. I can't submit a Safe-T claim, even if that's applicable, as I've refunded the customer. I don't have an Evri account and rarely use them.

Anyone know how to contact Amazon MFN Tier 5 as I've not yet found anyone at Amazon who knows what it is?

As it's Amazon, and I value what's left of my sanity, I'm happy to let it go but just asking in case I'm missing something.