Multiple order from the same buyer
Three days ago I´ve got 7 orders from the same buyer (which I already shipped), then yesterday more 12 orders from the same buyer and today 5 orders again from the same buyer. This is not usual at all. I´m thinking that maybe this is some kind of error. I´m not sure about what to do.
Cancel the orders, contact the buyer or ship the orders?
What do you think?
Than you in advance
6 replies
Seller_EJIX7rqDNQJi2
Were all the orders to be shipped to the same address? Were they for identical products?
If they were to different addresses, then you are most likely dealing with a dropshipper. If not, it could be someone who wants to resell the items or has another reason.
Personally, I wouldn’t be concerned. I am dealing with all kinds of buyers. Some of them placed dozens of orders over a short period of time, but I never experienced any issues.
Simply fulfill the orders just like any other sales and ship with a signature proof of delivery, unless the customer contacts you to request a cancellation.
Seller_w3cklSvHwdFBL
I would contact the buyer and check what’s up. This simple contact could be a life saver. Don’t wait until it is too late
