Trying to Sell a Product that already exists on amazon but getting 'ASIN creation Policy' error code 5461

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Seller_y1V8cu8HJDzl8

Trying to Sell a Product that already exists on amazon but getting 'ASIN creation Policy' error code 5461

Title tells my issue, I have a product from a distributor that I am trying to sell from amazon. My selling application for the brand’s products has been approved and all that is left for me to do is list the product onto my inventory and send it to amazon for FBA.

I go to add my product to my listings and all seems fine, I enter the SKU I want, the quantity I’m selling, the price, the condition (new) and tick FBA option, and click save and finish.

the next page asks me if I want to list the product as an FBA, which I click list as FBA.

but when I go to my inventory after waiting for it to update, I find the listing is sat in the incomplete section of my inventory, where I get the following description behind my error:

_ There is no record of the SKU corresponding to this update on your account. This commonly occurs when there are other issues on your SKU… You may not create new ASINs for the brand شورين. If you believe the product you want to sell is not currently in the Amazon catalog and should be added as a new ASIN, please copy and paste the following URL in a separate window and complete the form: https://sellercentral.amazon.com/hz/approvalrequest?restrictionScope=CONTRIBUTION&brandName=شورين&brandId=424869&operationFilter=create_asin_

Now please bear in mind that شورين is not the brand of the product I’m trying to sell and I can’t find any proof of that name even being used as a brand name anywhere else in the world, and I am most certainly not trying to create a new ASIN for said product as it already exists on amazon databases as an ASIN, and as such I should just be able to list the product under the existing listing.

would anyone have any insight as to why this is occuring? every time I try to bring this up to seller support they automatically assume I’m attempting to create a new ASIN (as the error suggests), in which I have to say in almost every reply that this is not the case.

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Tags:ASIN, Listings, SKU
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Seller_a38pr0xDcjgoL

I am having this same issue for the last 2 weeks or so whilst trying to list my offer against EXISTING ASINs.

I’ve had to fill in the 5461 form each time, whilst sending in pictures of the product and packaging.

Seller Support just send the generic copied and pasted emails without reading my own concerns. To say it’s frustrating is an understatement. It’s like talking to a cat!

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