Cannot even contact amazon.co.uk to re-open a deactivated account.
My Amazon UK account was deactivated without a reason given. The only options in Help are:
- Submit an appeal or additional information to reactivate my account
- Get help with my appeal from Account Health Support
No matter which I choose and what I write in the issue description field I simply get an email from account-health-post-enforcement-support@amazon.co.uk saying:
"This email address is not the correct channel to submit an appeal."
There seems to be no way to contact Amazon UK about reactivating my account. Is there an email address or phone number I can call to resolve this?
1 reply
Seller_yk3kzHpjMMa4B
Hello @Seller_DtrXkREi71TAB,
I am Mary here to assist you.
From your post, We understand that you need help with reactivation of your selling account.
We would like to help you with more information, Could you please share the first and last performance notification that was sent when your account was deactivated from team?
You can find the detailed information by following the below pathway:
Seller central > Performance Tab > Performance notifications
This will give us more clarity on the problem so that we can help you better.
For any further assistance, please feel free to reach out to us as we are always here to help you.
Regards,
Mary.
