Amazon Changing the Selling price?
Just a quick question because this is confusing me.
We sell new books, most heavily discounted, some not. For a while we were selling the first three books in a popular series at £4.99 each plus postage because we had purchased some discounted stock from one of our suppliers. Now that stock is sold out, the books are listed at £8.99 plus postage as we’re paying more for them.
When I upload inventory (I always Purge and Replace so it should be a new listing each time) these books are uploaded at the new price of £8.99. I’ve checked and double checked and I’m definitely putting these up at that price. But when I check my inventory, the books are listed at £4.99 each despite the fact that I’ve uploaded them at £8.99. We’ve ended up selling a few at the lower price, which is not sustainable as I’m losing money at that level.
So why is Amazon changing the price on my items? How can I be uploading at one price only to find that Amazon is listing them at a lower price?
0 replies
Seller_UUJAfV9h2D90D
Do you have a “Competitive price by Amazon” rule on or infact any other repricer? It should pick up by the SKU usually but it may be using the ASIN to match your previously listed price.
Seller_o3wBUNAeAknWd
And today, another example of Amazon apparently changes details at random. Our last inventory update clearly showed us as having one copy of a specific book in stock. Today I wake up to find Amazon has accepted two orders for it. How is this even possible? It is by no means the first time this has happened recently and each one makes us look bad for being unable to supply it despite our uploaded inventory having been correct.
Do these things only happen to me or is this a general headache?
Seller_o3wBUNAeAknWd
I purge and replace my inventory regularly so I shouldn’t need to. Had another anomalous stock number turn up today so my current theory is that purge and replace isn’t working, it’s adding each new inventory list to the previous one rather than replacing it as it is supposed to.
I’ve decided to test the theory so I’ve purged my previous inventory and replaced it with a new one consisting of just one item - let’s see if it does indeed delete the previous list as it should do.