Supressed Buy boxes
Hi, is anyone else having this issue suppressed buy boxes?? This is across all accounts not just the one?
0 replies
Seller_EJIX7rqDNQJi2
Are you seeing your listing’s BuyBoxes being removed or are you talking about just the widget in the Seller Central? Because the widget has it’s own algorithm, which considers the following factors:
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Total Number of Buy Box views
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Detail Page Views
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Views on the page where there is no active offer or Buy Box.
If you don’t offer international shipping or your international or Expedited/Premium shipping costs are expensive, these buyers will see no BuyBox and those views are included in the calculations as well, which results in lower BuyBox percentages.
Also, is this affecting all your listings or just SFP offers, for example?
Seller_bJ75Hn3VBqq7I
We have never seen this on an account wide level, but often see this when you fluctuate prices a lot on amazon.co.uk
if amazon deems the price is too high from originally listed/last sold price it drops it out of the buy box. Are you using a re-pricing tool?
This does affect sales & visibility also the buy box being suppressed de-activates any sponsored campaigns you have running.
Seller_PtSZDCRO4f7e5
I believe this has happened to me. A few listings there is no buybox for anyone!!!
Seller_sfwRAlcULe0ju
I also getting this as of end of lastweek. ODR is 0.19%
Seller_WeWektiY4a6Qn
We had this happen to us but only on specific listings and sometimes listings that we’ve been selling for years. Our performance metrics were fine,
We were the only seller on the listing and we didn’t get the buy box
it just said 1 new
we charge a postage charge and I’ve found out that by removing the postage cost and changing to free delivery we regained the buy box…
Seller_DTah45UVwLD9g
Has everyone with this problem checked whether it is the same when your listings are viewed by a Prime and non Prime customer?
