Shipping to Customer
I am not clear on how to ship product to the customer, can someone guide me to the best practice please.
Also
my product is not listed in the search when typing product name in Amazon or google.
Pls advise
0 replies
Seller_8Wsckn3UoR095
Is it to a certain place or generally?.
Sounds like you need seller uni asap
Seller_EHYOwAkoZV3Hb
Seller Central - Learn - Seller University
It’s vital you learn these very basics before you trip up and get your account suspended.
Nothing wrong with asking when you get stuck but you really should have read up about this well before you placed your first product online, let alone received your first order.
Seller_DROodOAYHftnc
So sorry, but I really cannot believe that you are actually asking that question.
You should have researched all your options before listing items for sale. Much will depend on the size and weight of your items and what the item is and value.
The obvious is RM, or one of the many couriers available, plus whether you need enhanced protection if value over approx. £20
I totally agree about reading seller university - ‘Learn’ at top of your seller homepage, but they will not tell you how to send your orders, only you can decide that depending on the criteria I mentioned.
Seller_DTufFoxJuMU0M
I’m with Jilly - surely you worked all this out BEFORE you listed the product? Otherwise how would you know what to charge?
Do you mean how to actually package and ship the product, as in physically package it and organise a courier, or do you mean what buttons do you push on Amazon to do it?
Seller_DTufFoxJuMU0M
Would also like to point out - Seller University is something you should be watching BEFORE you sell, it is not something that you consult when you have concerns.
Selling on Amazon has a lot of rules and regulations, and if you don’t follow you will find yourself in a lot of trouble very quickly.
Seller_7VbclcPFFRTnc
Just going to reiterate the importance of these
Ship by dates…
VTR …
Seller_19xPhE8YgkmxW
Hi Q_S_Co1
What country are you in?, what country are you shipping/posting to?, how big is the item?, what does it weigh?, how much did you build into your price to cover despatch and charges?..
Each set of answers will (probably) give you a different despatch option…
As others have said ‘it depends’…
All Best
Brian
Seller_COyrXoPCihWrT
So, you priced your products without knowing how much you will pay for shipment? If you live in UK I believe you can buy shipping in your seller central. Look first there according to weiht and volume of the product.
Seller_j2BZBNIebhRVl
This is a very basic question. Are you sure you have “done your homework” and know everything about running a retail business?
Posting your orders is not that simple, I would read all the advice given.
And, also, make sure you have adequate packaging. It is not acceptable to wrap the item in a bin bag.
You will need scales to know the weight of your parcels so you can choose a courier, also taking into consideration the cost of the product, if it’s breakable if the courier insurance covers it.
Also, you need to consider the EDD. And on Amazon, you need to comply with VTR requirements if you chose not to use Buy Shipping.
It is not an easy question to answer if you can’t give more details about your products.
Also, many sellers have business accounts with RM or other couriers so that is another thing to think about.
Seller_l3fD7il4v9pSi
Im in the UK and I only sell letter to small parcel size items. Personally, if possible, I go with Evri, for small parcel size. It means I can drop off at a locker and get an online receipt and use outside of Post Office hours. The tracking is also better than RM if you get a non too ‘polite’ “Where’s my parcel?” from a customer. I don’t use Evri at weekends though because it seems they hike up the prices, I always wait till Monday.
For smaller items (large letter) I always use RM, only because Ive found Evri isn’t great with smaller items; had a few go missing in past. When I use untracked RM for parcels or letters, I always print labels and hand them over the PO counter and get a receipt.
For any item I sell over a set amount (ie on balance of my losses if there’s a problem, eg customer says they haven’t received it), I pay for RM tracked. I nearly always take the 1st option that Amazon gives me on ‘buy shipping’ to avoid any late penalties. I have my postage set to within 2 days as I sell some personalised items and it gives me a turn around time, but I usually get them out within 24 hours
Kind of works for me, but I’m sure others do it differently and more efficiently.
