Inform Act Re-verification glitch in Amazon Issue
Subject: Urgent: Tax Verification Issue on Amazon Portal
Dear Amazon Support Team,
We have already completed and verified all required tax information on our account. However, we are still seeing a tax verification request on the portal.
Kindly review this issue and provide clarification or resolve it at the earliest. We have attached the necessary documents for your reference.
Please let us know if any further action is required from our side. Looking forward to your prompt assistance.
Request to share this case to relevent team so our business will not hamper.
Case ID - 17217536611
Best regards,
5 replies
Seller_rI7BZIczK8iAC
I would like to identify the root cause of that issue: are you an INDIVIDUAL from Europe?
Seller_BqlJjRTMneMeg
Hey Liza,
Search the forum here; there appear to be quite a few sellers experiencing the same thing, so you may be able to find answers in other threads.
Emet_Amazon
Hello @Seller_vceaAe44s7wm8,
Thank you for posting your concerns with your account verification concerns.
We have already completed and verified all required tax information on our account. However, we are still seeing a tax verification request on the portal.
Kindly review this issue and provide clarification or resolve it at the earliest. We have attached the necessary documents for your reference.
Please let us know if any further action is required from our side. Looking forward to your prompt assistance.
I appreciate you sharing this information, I was able to work with our teams to confirm you are experiencing a similar situation that others have been reporting. This is a known issue and is being actively worked on for a larger resolution. Through my research I was able to discover that the store was deactivated as a result of this situation, so I have shared your information with the appropriate teams to help resolve your specific concerns.
Once I have an update from this team on their actions, I will follow up here with you to keep you up to date on their progress. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_vceaAe44s7wm8,
I have received an update on your situation.
The account should have been reinstated back on 2/23/25, however they were still processing your compliance which is now showing fully verified and all banners and requests should have been removed.
I do ask that if anything reoccurs to reach back out so I can continue working on a resolution with the appropriate teams.
Emet.
