Please help-AWD shipment delivered but not received
I have an AWD Shipment that shows that was delivered on 5/2/2025. It is now 5/21/2025 and ZERO units have been received.
Shipment ID :FBA18VDM3G0X
Shipment ID :FBA18VDX0C14
ISA NO. is177046647
I've contacted CS and provided POD and VAT invoice ,and didn't get any solution since 5/12/2025
recent case ID is 17746492101
This was delivered well before the 5/10 cutoff date.... and I need these units!!!
2 replies
KJ_Amazon
Thank you for checking in about that shipment inquiry.
I checked Case ID 17746492101 and see that it is still open and pending review. I understand that waiting for a response can be frustrating, and we have shared that feedback with our partner team for their review.
I asked our partner team if there are any steps available to expedite your request.
KJ_Amazon