30 days to verify a passport and waiting
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Seller_UMxucL0yhtLcr

30 days to verify a passport and waiting

My old passport expired and Amazon asked me to upload a copy of my new one. That was on the 1st of April and they haven't bothered to contact me since.

I have posted three support requests and emailed the verification team directly with absolutely zero help from them

Is there anything else I can do to expedite this issue?

The kicker is - my account shows as healthy but I can't actually use it

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Sarah_Amzn
In reply to: Seller_UMxucL0yhtLcr’s post

Hello @Seller_UMxucL0yhtLcr,

I'm Sarah with Amazon.

Could you please tell me the content of the most recent notification you have received regarding your account verification?

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Seller_UMxucL0yhtLcr
I have posted three support requests
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Can you share also the last case ID?

Kind regards,

Sarah.

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