Individual Seller Plan - Subscription fee?

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_ZO6pIVRrlymSy

Individual Seller Plan - Subscription fee?

I signed up for the individual seller plan, yet a £30 subscription fee has been charged. I then found that Amazon automatically upgraded me, hence they took the £30 assuming I am a pro merchant. I am not a pro merchant, I simply uploaded a few unwanted books and that’s it. I have adjusted my account to an individual seller (like I originally selected), so will I get my £30 back?

50 views
3 replies
00
Reply
0 replies
user profile
Seller_Phl5dQ9BrcIDA

you need to raise a case via the security of your seller central by contacting Seller Support

Follow the thread: seller central > help > contact us > ‘tell us how we can help’ > enter your issue in the section e.g. ‘subscription refund’ > get help > on the left hand side click Selling on Amazon > your account > other account issues :

Request a refund on the basis that you signed up for a pro account inadvertently (the system defaults to pro account, a seller has to opt out for an individual selling plan) and Seller Support will process the refund request for you.

10
Follow this discussion to be notified of new activity