Approval keeps linking to one caselog

@dougal_amazon Can you please help me with my 200 books in warehouse that have been put in stranded/inactive status and requires me to submit approval for Books when I am already approved to sell books and do so daily. After a complaint on a used book that I had choice to submit documents or acknowledge and not sell any longer I chose to acknowledge. That was months ago and then half of my book inventory went inactive and application is in subcategory books. I tried numerous times to submit approval on a new title and new asin that i purchased 10 of yet denied immediately because it is attaching to the asin I acknowledged months ago. I took it completely out of inventory and still no matter what application it comes back saying i submitted too many times with no changes. I have only been able to get one person in 3 months to actually see what I am talking about but could not help me herself. I closed case and it says it can not be reopened yet as soon as application denied it was saying see case log? I am paying long term storage now trying to get this fixed before i give up. Can you please help? 15436111671 is most recent case id and you can see they are saying my invoice is not dated before 2-2024 and bottom of that message gives the asin that is irrelevant. My application was NOT on that book.

In reply to your answer to me, I did try clearing that up many many times. It was a bogus complaint on a USED book. I also sold in new condition but never any issues. It doesnt make sense that it is causing me to not be able add any books to my inventory at all yet they kept half active and randomly put half already in warehouse inactive needing approval now. It gave me a choice with that complaint to acknowledge or send invoice. I acknowledged and said i would not sell that asin again because it was used and i knew i could not give proper invoice. Once I acknowledged it removed complaint to have nothing against me yet this happens? This should not cause me to not be able to get approval in ANYTHING else. If i try to get approved in a clothes brand I can automatically see that it is linking to this case because it asks for invoice dated before feb 2024. There seems to be no way to clear this up at all. I tried to remove the asin from every country and do not want to ever see it again yet it won't go away. There has to be something on backend to remove and let me start fresh without seeing this case