Request to Remove Seller Override Exemption from Automated Handling Time Tool Due to OTDR Policy Update

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_TF5qj8nvLsVAS

Request to Remove Seller Override Exemption from Automated Handling Time Tool Due to OTDR Policy Update

I would like to request the removal of the seller override exemption from my automated handling time settings, as it is no longer protected by the on-time delivery rate (OTDR) according to the latest policy update. Please assist in making this change.

I’ve been trying to get help from Seller Support regarding the removal of the Seller Override exemption from my automated handling time settings, but I keep receiving automated responses that don’t address my issue directly. None of the replies have actually provided a solution.

Case ID: 15965536451

img
79 views
19 replies
Tags:Seller fulfilled, Shipping, Shipping costs, Shipping labels
20
Reply
19 replies
user profile
TaylorR_Amazon

Hey @Seller_TF5qj8nvLsVAS, I'm glad to see Seller Support was able to reach out to the partner team for you. Let me know if everything goes smoothly from here.

00
Follow this discussion to be notified of new activity