Seller_TF5qj8nvLsVAS
Request to Remove Seller Override Exemption from Automated Handling Time Tool Due to OTDR Policy Update
I would like to request the removal of the seller override exemption from my automated handling time settings, as it is no longer protected by the on-time delivery rate (OTDR) according to the latest policy update. Please assist in making this change.
I’ve been trying to get help from Seller Support regarding the removal of the Seller Override exemption from my automated handling time settings, but I keep receiving automated responses that don’t address my issue directly. None of the replies have actually provided a solution.
Case ID: 15965536451

Tags:Seller fulfilled, Shipping, Shipping costs, Shipping labels
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19 replies
TaylorR_Amazon
Hey @Seller_TF5qj8nvLsVAS, I'm glad to see Seller Support was able to reach out to the partner team for you. Let me know if everything goes smoothly from here.
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