Amazon account deactivated
Hi,
I recently started selling on amazon, and when I was signing up for Amazon I gave them all information they needed. Now recently I got message that your account is deactivated because you did not provide us the proof of address and credit card information on that address like Phone or Wifi bill. I appealed and provided both of the documents with same address and credit card info that I use on amazon seller account. I am still getting same response from Amazon team. I am getting same response, it looks like it is AI generated. What should I do now? Thanks
8 replies
LeviDylan_Amazon
Hello @Seller_VrCDkseX1f8X6,
Thank you for posting concerns with your account here on the Forums.
From what you have shared so far, I see that your account is deactivated and you have questions about what your next steps will look like to get this resolved.
So that I am able to assist you the best, can you share the deactivation performance notification and the follow-up notification after your submission, here in this thread? This will allow us to better understand your situation and guide you. Please ensure that you remove your personal information from the notifications before posting them here.
I look forward to learning more. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
