Hello @Seller_meFbbMU1QcPxz,
Here’s Sharon from Amazon. I'm sorry to hear that you are having problems with your German account.
According the information shared in your post, it seems like the issue was caused by a restricted Products violation or at least this the most common type of violation received, when you have the tool Build International Listings active.
It is important to know that the Build International Listings Tool, DOES NOT check if the listings transferred comply with all applicable laws of the target stores.
If the account was blocked for this reason, you may have to submit an appeal consisting in 3 main parts: Root cause of the problem/ violations, Corrective measures and Preventative measures.
- For the root cause is important that you show full understanding of what caused the problem, violation type and to name the policy (restriction) and list of affected ASINs.
- For corrective measures, is important to check not only the ASINs blocked for the restriction but also the entire inventory and mention this step in the appeal. If you find other ASINs in violation, remove all them from your inventory and share the list through the appeal.
- For preventative measures, please be very specific and clarify how, who and when preventative measures will be implemented.
Here I'm sharing with you most relevant Help pages related to this topic:
Build International Listings
https://sellercentral-europe.amazon.com/help/hub/reference/202121570
Restricted Products FAQ
https://sellercentral-europe.amazon.com/help/hub/reference/GCYAVS22E6CQKV2B
I hope this information is useful.
Kind regards,
Sharon