Your Amazon.com.be account has been deactivated because of Belgium VAT?
We have never had an Amazon.com.be account. When we try to login to Amazon.com.be, it does not show on the account global list and redirects us back to the USA marketplace. I do not have an Amazon Belgium account and when I click on the dropdown of Amazon country accounts I only have USA, Canada, Japan and Mexico. How do we fix this?
Email below:
Your Amazon.com.be seller account has been deactivated and your listings have been removed. Please continue to ship open orders and respond to buyer inquiries to avoid further impact to your account.
Funds will not be transferred to you but will stay in your account for up to 90 days to settle any outstanding transactions such as returns, A-to-z Guarantee claims, or inventory removal costs.
We leveraged a combination of automated means and expert human review to identify this issue and make this decision.
Why did this happen?
We took this action because you failed to provide your Belgian VAT Registration Number (VRN) or provide confirmation in the https://sellercentral.amazon.com/tax-compliance-page/be-acknowledgement-page .
As required by the new Belgian VAT legislation, if you fulfil goods from outside of the EU directly to customer in Belgium, there may be a requirement to register for VAT in Belgium where the Selling Partner is declared as the Importer of Record for customs purposes and the customer is purchasing on a B2C basis where the value of the consignment is above €150
You have been identified as making sales to Belgian customers that may result in a VAT registration requirement in Belgium under the new legislation. Amazon, as a marketplace operator, must collect either a Belgian VAT Registration Number or a confirmation from you that this is not applicable. Learn more about your Tax obligations in Belgium here...
I see that this happened to another Amazon Seller @I_Feel_So_Used_Books (great name by the way) in this discussion where Amazon rep @LeviDylan_Amazon . Can I get some help with this please?
5 replies
Seller_IVIzBpfNWiBwk
@April_Amazon@LeviDylan_Amazon Please help
Atlas_Amazon
Hello @Seller_IVIzBpfNWiBwk
Thank you for the information provided regarding the recent messaging you received that indicated your Belgium marketplace was at risk. I understand where this is concerning if you do not recall having signed up for this market, so I do want to attempt to get you more information.
Have you attempted to open any kind of case into this situation as of now? If so, would you be able to share more information regarding the case ID that corresponds to the situation? In addition, I would ask that you refer to this link that covers global selling to see if you are able to access the Belgium market through your account. If you do not see anything indicating you are registered in this market, I would provide screenshots along with the messaging you received in a case to be reviewed by our team.
I will continue to monitor this situation for any additional details you can share as I understand the concern of further impacts and do want to provide guidance.
Best,
Atlas