Hello,
Your funds are on hold in keeping with Amazon policies. Funds will not be transferred to you even if they reflect in your Seller Central account.
Why did this happen?
We are withholding your funds under applicable regulations and the Amazon Payments UK – Selling On Amazon Payments User Agreement:
https://sellercentral.amazon.co.uk/gp/help/external
How do I address this issue?
No action is required by you.
I have provided all information, I am a UK resident and have been for the last 10 years, my disbursements have been stopped and even tho I keep calling I get no reply whatsoever other than this is with the relevant team and that I should wait. This is having a massive effect on my business, I had been paying suppliers from my own personal money and I am running out of money.
What do I do here?
@Jessica_Amazon_ @Julia_Amazon @Seller_VJ4XoAkjDpjPH @Winston_Amazon @Ash_AMZ @Simon_Amazon
Update:
I keep sending messages to the seller support and I am not getting a reply whatsoever, they just close the case as if it was answered without any reply.
Hello @Seller_Q65wMxYYEXspD,
I'm Sarah with Amazon.
Could you please share the latest case ID opened with Seller Support and the latest Performance Notification received regarding your VAT verification?
Kind regards,
Sarah.
Hello,
Your funds are on hold in keeping with Amazon policies. Funds will not be transferred to you even if they reflect in your Seller Central account.
Why did this happen?
We are withholding your funds under applicable regulations and the Amazon Payments UK – Selling On Amazon Payments User Agreement:
https://sellercentral.amazon.co.uk/gp/help/external
How do I address this issue?
No action is required by you.
I have provided all information, I am a UK resident and have been for the last 10 years, my disbursements have been stopped and even tho I keep calling I get no reply whatsoever other than this is with the relevant team and that I should wait. This is having a massive effect on my business, I had been paying suppliers from my own personal money and I am running out of money.
What do I do here?
@Jessica_Amazon_ @Julia_Amazon @Seller_VJ4XoAkjDpjPH @Winston_Amazon @Ash_AMZ @Simon_Amazon
Update:
I keep sending messages to the seller support and I am not getting a reply whatsoever, they just close the case as if it was answered without any reply.
Hello,
Your funds are on hold in keeping with Amazon policies. Funds will not be transferred to you even if they reflect in your Seller Central account.
Why did this happen?
We are withholding your funds under applicable regulations and the Amazon Payments UK – Selling On Amazon Payments User Agreement:
https://sellercentral.amazon.co.uk/gp/help/external
How do I address this issue?
No action is required by you.
I have provided all information, I am a UK resident and have been for the last 10 years, my disbursements have been stopped and even tho I keep calling I get no reply whatsoever other than this is with the relevant team and that I should wait. This is having a massive effect on my business, I had been paying suppliers from my own personal money and I am running out of money.
What do I do here?
@Jessica_Amazon_ @Julia_Amazon @Seller_VJ4XoAkjDpjPH @Winston_Amazon @Ash_AMZ @Simon_Amazon
Update:
I keep sending messages to the seller support and I am not getting a reply whatsoever, they just close the case as if it was answered without any reply.
Hello @Seller_Q65wMxYYEXspD,
I'm Sarah with Amazon.
Could you please share the latest case ID opened with Seller Support and the latest Performance Notification received regarding your VAT verification?
Kind regards,
Sarah.
Hello @Seller_Q65wMxYYEXspD,
I'm Sarah with Amazon.
Could you please share the latest case ID opened with Seller Support and the latest Performance Notification received regarding your VAT verification?
Kind regards,
Sarah.
Hello @Seller_Q65wMxYYEXspD,
I'm Sarah with Amazon.
Could you please share the latest case ID opened with Seller Support and the latest Performance Notification received regarding your VAT verification?
Kind regards,
Sarah.